Refund Policy
Last updated: June 2025
1. Refund eligibility
You may request a refund within 7 days of purchase, provided that you have attempted less than 5 tests in the purchased course.
2. Non-refundable cases
Refunds will not be granted if:
- The 7-day period has expired.
- You have attempted 5 or more tests.
- Your account was terminated due to a violation of our Terms & Conditions.
3. Refund process
Approved refunds are processed within 3-5 business days and credited back to the original method of payment.
4. Contact for refunds
To initiate a refund request, please email us at support@trackmind.com with your transaction details and reason for the refund.